Client Guides

Your Roadmap Through the Process

Stephanie walks you through what happens at every stage of your case. No surprises. No confusion. Just clear next steps.

FIRST 48 HOURS Car crash: your first 48 hours
  1. 1 Move to safety, then call 911
  2. 2 Document everything before it's gone
  3. 3 See a doctor, even if you feel fine
16 min See the first move → FIRST WEEK Hit by a drunk driver
  • Get medical care and document it
  • Don't talk to their insurer
  • Bring in an attorney early
11 min Read the guide → FIRST 48 HOURS Truck crash: your first 48 hours
  1. 1 Call it in
  2. 2 Note the DOT number, plate, and CDL
  3. 3 Document the scene in full
14 min See the first move → FIRST FEW DAYS Wrongful death: a family guide
  1. 1 Get certified death certificates
  2. 2 Request the autopsy report
  3. 3 Gather final medical records
10 min See the first move → FIRST WEEK Hit-and-run: your first week
  1. 1 Call 911 and describe the car
  2. 2 Record everything you remember
  3. 3 Photograph the scene and cameras
13 min See the first move → FIRST 24 HOURS Motorcycle crash: your action plan
  1. 1 Get to a safe spot
  2. 2 Call 911
  3. 3 Don't apologize, stick to facts
11 min See the first move → FIRST HOUR Uber or Lyft crash: your first hour
  1. 1 Note if you were a passenger
  2. 2 Screenshot the trip in the app
  3. 3 Report to police and in the app
9 min See the first move → FIRST 48 HOURS Pedestrian crash: your first 48 hours
  1. 1 Get a TBI screening, even if you feel fine
  2. 2 Return to the ER if bleeding symptoms appear
  3. 3 Follow up on fractures within the week
15 min See the first move → Wrong-way crash: survivors and families
  • Get your documents together
  • Understand which track you're on
  • Talk to an attorney about your options
12 min Read the guide → AFTER A BUS CRASH Bus crash: claims and the clock
  1. 1 Get medical care and keep every record
  2. 2 Find out if the bus was public or private
  3. 3 Move fast if a government bus was involved
10 min See the first move → SAME DAY Injured on someone else's property
  1. 1 Report the fall in writing, get the number
  2. 2 Photograph the hazard and the lighting
  3. 3 Get names from everyone who saw it
11 min See the first move → First week Job site injury: your first week
  1. 1 Report the injury to your employer in writing
  2. 2 Photograph the site and equipment before they change
  3. 3 Write down every company working the site
9 min See the first move → Nursing home abuse: spot it and report it
  • Call the APS hotline, day or night
  • File with the state health department
  • Involve police for suspected crimes
14 min Read the guide → Suing an assisted living facility
  • Make sure your loved one is safe
  • Ask for records in writing
  • Report it to APS and ADHS
8 min Read the guide → Psychological recovery after a crash
  • Try CBT or EMDR therapy
  • Ask about medication alongside therapy
  • Prioritize exercise and sleep
8 min Read the guide → Flashbacks after a crash
  • Use your senses to ground yourself
  • Breathe in for four, out for six
  • Say what's happening out loud
7 min Read the guide → Survivor's guilt after a crash
  • Talk to a trauma-trained counselor
  • Write a letter you won't send
  • Connect with other survivors
8 min Read the guide → FIRST 48 HOURS Child left on a school bus
  1. 1 Call the police
  2. 2 Get a medical check today
  3. 3 Ask for records to be preserved
7 min See the first move → Vetting an Arizona daycare
  1. 1 Look them up on AZ CareCheck
  2. 2 Pull their public inspection reports
  3. 3 Show up unannounced, more than once
9 min See the first move → Vetting your ABA provider
  1. 1 Get five answers before you enroll
  2. 2 Confirm AHCCCS screening status
  3. 3 Check the BACB for their credential
6 min See the first move →