Client Guides
Your Roadmap Through the Process
Stephanie walks you through what happens at every stage of your case. No surprises. No confusion. Just clear next steps.
After a Bus Crash in Arizona: Claims and the Clock
- 1 Get medical care and keep every record
- 2 Find out if the bus was public or private
- 3 Move fast if a government bus was involved
- 1 Report the injury to your employer in writing
- 2 Photograph the site and equipment before they change
- 3 Write down every company working the site
- 1 Report the fall in writing, get the number
- 2 Photograph the hazard and the lighting
- 3 Get names from everyone who saw it
- 1 Get five answers before you enroll
- 2 Confirm AHCCCS screening status
- 3 Check the BACB for their credential
- 1 Get your child medical care
- 2 Document what they told you, in their words
- 3 Report to police, DCS, and the school board
- 1 Get a TBI screening, even if you feel fine
- 2 Return to the ER if bleeding symptoms appear
- 3 Follow up on fractures within the week
- Watch for signs the driver was fatigued
- Send a preservation letter within 24 hours
- Document injuries at the ER right away
- Call the APS hotline, day or night
- File with the state health department
- Involve police for suspected crimes
- 1 Get your child medical care
- 2 Write down what happened today
- 3 Notify the school in writing
- 1 Look them up on AZ CareCheck
- 2 Pull their public inspection reports
- 3 Show up unannounced, more than once
- 1 Move to safety, then call 911
- 2 Document everything before it's gone
- 3 See a doctor, even if you feel fine
- Get your documents together
- Understand which track you're on
- Talk to an attorney about your options
- 1 Call 911 and describe the car
- 2 Record everything you remember
- 3 Photograph the scene and cameras
- 1 Get certified death certificates
- 2 Request the autopsy report
- 3 Gather final medical records
- 1 Call it in
- 2 Note the DOT number, plate, and CDL
- 3 Document the scene in full
- Get medical care and document it
- Don't talk to their insurer
- Bring in an attorney early
- 1 Get to a safe spot
- 2 Call 911
- 3 Don't apologize, stick to facts
- Use your senses to ground yourself
- Breathe in for four, out for six
- Say what's happening out loud
- Talk to a trauma-trained counselor
- Write a letter you won't send
- Connect with other survivors
- Try CBT or EMDR therapy
- Ask about medication alongside therapy
- Prioritize exercise and sleep